Mail order delivery from Brewstore

Free delivery to most mainland UK for orders over £60. Brewstore use the best courier service -  DPD to provide you with a 1 hour delivery window, tracking, text notification, Pick Up Point, ComeBack, SchoolRun, SafePlace and direct contact so you never miss your order again. Click and Collect from our shop open 7 days a week, and get personalised Gift Vouchers emailed on your chosen day with a customised picture to your lucky home brewer, or have a voucher posted out for free:

 

 

Customer Comment: Not sure if here is the place to do this but i need to place on record the fantastic service i received with my last placed order, i placed the order late Friday night, knowing full well that a weekend was in the way, i received the order the following Tuesday, you may say what is so remarkable? i live in Germany, i am not sure how you managed it but Brilliant guys

 

Dispatch of Orders:

We cannot guarantee, but we do aim to pack and dispatch all orders received and paid for if your order was placed before 1pm we aim to get it out that day (we do not dispatch during weekends or holidays) if your order is received later in the day it will be dispatched on the next working day. If your order is awaiting stock and not likely to be shipped for more than two days, we will contact you to let you decide to wait or if you would prefer a substitution/refund. If you have a specific date you would like your delivery to arrive on please advise by email, so we can dispatch it the day before and we'll do our best to accomodate this.

Your order status is regularly updated and you can see it's progress by logging into your account on the Brewstore website. Once dispatched by us, DPD will text or email you the day of your delivery with a 1 hour delivery time slot and again when they are 30 minutes away.  You can track your parcel and see a 15 minute time slot. If you need to arrange a change of delivery date, or authorise a place to leave your parcel or use DPD Pick Up Point, ComeBack, School Run or other excellent delivery features of DPD please do this with the courier directly following the text link they send to you.

 

Click and Collect:

Shop online and have your order picked and ready for collection from our Edinburgh shop. At the checkout page you will be asked for your postcode but you will then be offered to choose a courier delivery or Collect from Shop - Collect from Shop is free. You can send someone else to pick it up for you, this is also an option used by people who have their own preferred carrier, if you are sending someone else to collect your parcel from the shop Brewstore cannot be held liable for the delivery, please advice us by email if the parcel requires packing for courier and if there are any labels needing applied send them to us by email.  We are open Monday to Friday 10am to 6pm and Saturday and Sunday 10am to 5pm. Once your order is ready to collect we'll email you to advise it's ready for collection. 

 

We use DPD local couriers who offer an excellent range of additional services to help you get your order without fuss. You can see details of their services (which do not cost anything extra and you can arrange these directly with the courier when you receive your delivery text notification) and download their app to your phone so that you can keep track of your deliveries while you are on the move, this also makes it really easy to use the additonal delivery options such as ComeBack if you have just missed them. DPD provide a call back and direct contact service so if you have any queries about your delivery you can speak to them quickly and directly. See details and download the app here:  http://www.dpdlocal.co.uk/ourapp/#home

 

DPD - Re-arrange delivery day, ComeBack, SchoolRun ( to schedule your delivery during school hours) or advice a Safe Place to leave the parcel:

DPD will text you on the day of delivery and again when they are 30 minutes away however if you need to make changes to the delivery day or want to advice the courier of a Safe Place on your premises/with neighbour to leave the parcel please do this directly with the courier by return text. Please note that parcel's are left unattended at your own risk, if it is a high value item and you're not going to be home arranging another delivery day or using Pick Up Point is advised.

 

DPD Pick Up Point:

If you are not home through the day or through the week and don't have a safe place to leave your parcel at home - use DPD Pick Up Point - a network of shops around the country which will take your delivery in so you can collect it from there at your convenience. You'll be able to find somewhere in the DPD Pick Up Point network close to home and there's no extra charge for this service  - when you get your text from DPD advising of your delivery date use this link to go to DPD and arrange a Pick UP Point. 

 

Posted Items:

This option is ideal for getting smaller parcels to outlying areas cheaper than the courier. However there is no tracking, Pick Up Point or Safe Place etc. delivery options on posted orders. Depending on whatever arrangements you have for receiving post if they are not able to leave it at your premises they may send it to your nearest Post Office depot for you to collect. 

 

Posted Gift Vouchers: 

If your order is for gift vouchers and no other items, we will post them out to you at no charge for delivery - (or any other address you specify on the delivery details) by 1st class post. Please note that you can choose to email your gift voucher and customise the image and leave a personal message instead of posting a hard copy. You can also specify the date the voucher will be emailed to your recipient. this is all available as options on the Gift Voucher page.


For more details of our delivery service levels and advice on returns please see our terms and conditions . Costs of Carriage and Postcodes / Countries for carriage charges are given below


Area Includes these postcodes Delivery charge
 
UK Mainland (DPD Courier - next working day or Pick Up Point)
 
All UK postcodes except those listed below
 
£5.95, or free for orders over £60 (up to 25kg charges for additonal weight)
 
Scottish Highlands & Outlying areas (2 or3 day service)
 
All HS
IV40 to IV51
IV55 to IV56
KA27 and KA28
KW15 to KW17
PA20 and PA30
PA32 to PA34
PA41 to PA49
PA60 to PA78
PH42 to PH44
All ZE
 
 
£16 (up to 20kg - extra weight is chargeable)
 
Or choose UK post option for smaller parcels
 
Northern Ireland  & Eire &
 Isle of Man (2 day service)
 
All BT
All IM
All Eire
 
 
£16 (up to 25kg extra weight is chargeable)
 
Or choose UK post option for smaller parcels
 
To Isles of Scilly Steamship Company for forwarding onto your address. Carriage by them to you is at your own cost.
 
 
 
TR21 to TR25
 
please give your full delivery address on order. Choose UK mainland delivery 
 £5.95 (up to 25kg extra weigth is chargeable)
 Isle of Wight
(or Isle of Scilly direct courier)
 
PO30 to PO41
 
£22  (up to 25 kg extra weight is chargeable)
Or choose UK post option for smaller parcels
 
All Scottish Islands, Northern Ireland, Isle of Man, Isle of Wight
 
 
BT, IM, PO34-PO41,HS,IV41-49,IV55-56,HA27, KA28,KW15-KW17,PA20,PA41-PA49,PA60-PA78,PH42-PH44,ZE
 
UK post to 4kg £8.80

 
 

 
Channel  Islands (2 day service)
 
All JE
All GY
 
£16 up to 25kg
     

 



For deliveries outside the UK:


For international deliveries we will endevour to make sure your order gets to you as quickly as possible however we cannot accept any liability for any delays or charges applied by local customs offices or other circumstances beyond our control.

Area Countries Included Delivery Charge
 
EU Zone 1 road tarrif

France, Belgium, Germany, Netherlands,  Luxembourg.
£16.80 for up to 31kg
 
 EU Zone 2 road tarrif
 Czech Republic, Italy, Spain, Slovakia, Austria, Denmark.

 
 
£24 for up to 31kg
 
 
 
 
 EU Zone 3 road tarrif

 
 
 Croatia, Greece, Hungary, Finland,Estonia, Latvia, Lithuania Poland,Portugal, Sweden,Slovenia, Romania.
 
 

 
 £36 for up to 31kg
 
 Europe Zone 4 road tarrif includes customs charge
 
Iceland, Norway, Switzerland, Serbia

£66 for up to 31kg

 
Worldwide Zone 7 
Tracked service DPD couriers
Bahrain, Australia, Canada, Malaysia,Thailand, South Africa, Phillipines, United Arab Emirates
 
£145 for up to 10kg 
  For worldwide or small packets throughout Europe please choose SEND QUOTE at the checkout andwe will contact you with a quote. If you do not want to go ahead with the delivery we will refund your order.